Device Support
Get help with your Piply payment device.
Please have your Asset ID available when contacting support.
Device Information
Payment Device Lookup
Use this information when contacting Piply support.
Asset ID
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Serial Number
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Phone
Troubleshooting
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Ensure the device is powered on and connected to a stable power source
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Check that the network connection is active and stable
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Restart the device by holding the power button for 5 seconds
